Key Responsibilities:
- Design and develop modules for event collection, normalization, and correlation across multi-vendor network domains such as RAN, Core, Transport, IP/MPLS, and IT Infrastructure.
- Build rules, probes, gateways, and policies within FM platforms like IBM Netcool/NOI.
- Build custom adapters and APIs for northbound and southbound system integrations.
- Develop logic for alarm enrichment, delay, threshold, alarm resync. suppression, deduplication, and root cause analysis.
- Configure/refine FM database and message bus efficiency to handle high event volumes.
- Integrate FM systems with Inventory & Topology, GIS, Performance Management, and Trouble Ticketing.
- Implement automation using NOI Runbooks, Ansible, and AI/ML engines.
- Define fault correlation across domains and service impact assessments.
- Develop event-driven automation and closed-loop scenarios, including auto-ticketing and auto-healing.
- Work alongside AI/ML teams to enable predictive fault analytics, anomaly detection, and noise reduction.
- Contributed to the development of AI-based FM assistants for triage, root cause analysis, alarm prediction and closed loop orchestration.
- Understand data migration, alarm model harmonization, and integration blueprinting
Technical Skills:
- FM Platforms: IBM Netcool/NOI, AI Ops, HPe TeMIP, OpenNMS , ServiceNow EM
- Programming: Python, Shell, Java, JavaScript, SQL, XML/XSLT, JSON
- Integration: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT
- Database: Oracle, MySQL, PostgreSQL, MongoDB
Desired Skills
Fault analysis | Netcool | NMS | OSS
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY