Customer Support Executive – Work From Home
Position: Customer Support Executive
Work Mode: Work From Home
Working Hours: 9:15 AM to 6:45 PM
Working Days: Monday to Saturday
Job Description
We are looking for a Customer Support Executive to handle customer enquiries and follow up with leads generated through various marketing channels.
Key Responsibilities
Attend and follow up on Meta Ads leads and calls
Follow up with enquiries received through Bus Advertisement campaigns
Make regular follow-up calls to *old and existing customer enquiries
Understand customer requirements and provide basic information about our products/services.
Maintain proper records of calls, enquiries, follow-ups, and customer responses.
Coordinate qualified leads with the concerned sales team.
Ensure timely follow-up and avoid missing any potential enquiry.
Update daily call and follow-up reports.
Build a good relationship with customers through professional communication.
Requirements
Good Tamil and English communication skills
Good telephone etiquette and customer-handling skills.
Basic computer knowledge.
Ability to maintain follow-up records and reports.
Should be responsible, punctual, and comfortable working independently from home.
Previous experience in customer support, telecalling, or sales follow-up is preferred.
Preferred Skills
Communication | Telecalling | Lead Follow-up | Customer Handling | Basic Computer Skills | CRM/Excel
Work From Home | Full-Time | 9:15 AM – 6:45 PM
Pay: ₹5,000.00 - ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
Work Location: In person
