Admission Counsellor – Roles & Responsibilities1. Admission Enquiries & Counselling
- Handle all enquiries received through calls, walk-ins, website, social media, and referrals.
- Understand the parent’s requirements and provide accurate information about the school, curriculum, facilities, fee structure, transport, activities, and admission process.
- Counsel parents professionally and convert enquiries into campus visits and admissions.
- Maintain a positive and welcoming experience for every prospective parent.
2. Lead Management & Follow-Up
- Record every enquiry/lead in the designated CRM/ERP or admission tracker.
- Follow up with prospective parents regularly through calls, WhatsApp, and email.
- Maintain proper records of:
- New enquiries
- Follow-ups
- Campus visits
- Applications
- Admissions confirmed
- Pending admissions
- Lost/closed leads
- Ensure no enquiry or follow-up is missed.
3. Campus Visits
- Coordinate and conduct campus visits for prospective parents.
- Explain the school’s academic programs, infrastructure, safety measures, activities, transport, and other facilities.
- Coordinate with the respective academic/administrative teams when required.
- Ensure parents receive a professional and positive impression of the school.
4. Admission Process
- Explain eligibility criteria, required documents, fee structure, payment process, and admission timelines.
- Assist parents in completing admission forms and submitting required documents.
- Coordinate with the academic team for assessments/interactions where applicable.
- Coordinate with the accounts and administration teams for fee payment and confirmation.
- Ensure admission files and documentation are complete and accurate.
Pay: ₹11,514.28 - ₹36,850.38 per month
Benefits:
Work Location: In person
