Branch Manager – Jewellery Showroom
Job Title: Branch Manager
Industry: Retail Jewellery
Department: Sales & Operations
Experience: 5+ years in Jewellery/Retail Sales, with 2+ years in a managerial role
Job Summary
We are looking for an experienced and result-oriented Branch Manager to lead our jewellery showroom operations. The Branch Manager will be responsible for achieving sales targets, managing the showroom team, ensuring excellent customer service, maintaining operational standards, and driving overall branch profitability.
Key Responsibilities
- Achieve and exceed monthly and annual sales targets.
- Lead, motivate, and develop the showroom sales team.
- Monitor individual and team performance and provide regular feedback.
- Ensure excellent customer service and customer satisfaction.
- Handle important customers and support the team in closing high-value sales.
- Ensure proper product display, visual merchandising, and showroom presentation.
- Monitor stock movement, inventory, security, and jewellery handling procedures.
- Ensure compliance with company SOPs, policies, and operational standards.
- Monitor daily sales, conversion, customer walk-ins, billing, and other key performance indicators.
- Plan manpower deployment and ensure smooth day-to-day showroom operations.
- Conduct regular team meetings, product knowledge sessions, and performance reviews.
- Manage customer complaints and resolve issues professionally.
- Coordinate with HR, Finance, Inventory, Marketing, and other departments.
- Ensure proper cash handling, billing procedures, documentation, and audit compliance.
- Identify opportunities to improve sales, customer engagement, and branch profitability.
- Prepare and submit regular branch performance reports to management.
Candidate Profile
- Minimum 5 years of experience in retail, preferably in the jewellery industry.
- Proven experience in team handling and branch/showroom management.
- Strong sales and customer relationship management skills.
- Good knowledge of jewellery products, preferably Gold, Diamond, Silver, and Platinum.
- Strong leadership, communication, negotiation, and decision-making skills.
- Target-oriented with a strong focus on business results.
- Ability to handle pressure and manage multiple responsibilities.
- Good knowledge of MS Office and basic reporting.
- Willingness to work on weekends and retail working hours.
Key Skills
Branch Management | Retail Sales | Jewellery Sales | Team Management | Customer Relationship Management | Target Achievement | Inventory Management | Leadership | Communication | Staff Training | Operations Management
What We Offer
- Competitive salary and performance-based incentives
- Career growth opportunities
- Training and development programs
- Supportive work environment
- Opportunity to build a long-term career in the jewellery retail industry
For more : 7558197222
Pay: ₹55,000.00 - ₹80,000.00 per month
Benefits:
- Food provided
- Paid time off
- Provident Fund
Work Location: In person
