Role Overview
We are looking for a Client Program Executive who will work closely with clients to successfully implement our AI-powered products and solutions. This role requires someone who can understand business requirements, translate them into functional solutions, coordinate with the product and development teams, and ensure successful project delivery.
The ideal candidate is customer-focused, organised, and comfortable working with technology products, client stakeholders, and cross-functional teams.
Key Responsibilities
· Understand client business processes and gather functional requirements.
· Conduct product demonstrations and solution walkthroughs for prospective and existing clients.
· Configure and implement products based on customer requirements.
· Manage projects, timelines, milestones, and client communications
· Act as the primary point of contact during implementation and onboarding of clients.
· Work closely with the product and development teams to define new features, enhancements, and customer-specific requirements.
· Prepare functional documentation, user guides, and training materials.
· Conduct user training sessions and support successful user adoption.
· Stay updated on practical applications of AI and automation to recommend solutions for business use cases.
Eligibility
· Bachelor's degree or Master’s degree in Business, Engineering, Computer Applications, or a related field.
· 2–3 years of experience in program management, business consulting, technology implementation, customer success, or a similar client-facing role.
· Strong client communication, presentation, and stakeholder management skills.
· Good understanding of business processes and function aptitude to map technology to business requirements.
· Basic knowledge of AI and automation technologies and their business applications (functional understanding, not programming).
· Strong project coordination and problem-solving skills.
· Ability to manage multiple client engagements simultaneously.
· Willingness to work remotely initially and in a hybrid setup as required.
L*ocation: Remote (Hybrid in future). About the Company*
Camp Automation Pvt. Ltd. is a fast-growing AI technology company building products and solutions that help B2B businesses automate and scale their Go-to-Market (GTM) operations. AIDA, the company's flagship AI platform, combines AI agents, workflow automation, and business applications to solve real-world business challenges. We work with customers across India, and Middle East. Learn more about the platform at – https://aidaneo.com
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Work from home
Work Location: In person
