1. End-to-End Import Management
- Manage complete import lifecycle from PO issuance to final delivery
- Coordinate with suppliers, freight forwarders, and CHA for seamless shipment execution
- Plan and track shipments (Air/Sea) ensuring adherence to timelines
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2. Documentation & Compliance
- Review and validate import documents:
o Commercial Invoice
o Packing List
o Bill of Lading (BL) / AWB
o Certificate of Origin
o DGFT regulations
o Customs Act & import policies
o HS Code classification and duty structures
- Handle import licenses and certifications if required
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3. Customs Clearance Coordination
- Liaise with CHA for timely clearance of shipments
- Verify correctness of Bill of Entry filing
- Ensure duty payments and avoid demurrage/detention
- Resolve customs queries and audit requirements
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4. Freight & Cost Optimization
- Negotiate freight rates with forwarders and shipping lines
- Monitor and reduce logistics costs (freight, duty, warehousing)
- Analyze landed cost and identify cost-saving opportunities
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5. Shipment Tracking & MIS Reporting
- Track shipment status and proactively handle delays
- Provide regular updates to internal stakeholders
- Maintain MIS reports on:
o Shipment performance
o Freight costs
o Delivery timelines
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6. Vendor & Stakeholder Management
- Manage relationships with:
o Overseas suppliers
o Freight forwarders
o Customs brokers
- Coordinate with internal departments: procurement, finance, warehouse
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7. Risk & Issue Management
- Identify operational bottlenecks and resolve import-related issues
- Manage risks like shipment delays, documentation errors, compliance issues
- Ensure cargo insurance coverage
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8. Warehouse & Last-mile Coordination
- Plan inbound movement from port to warehouse
- Coordinate transporters for final delivery
- Ensure proper goods receipt and inspection
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9. Finance & Payment Coordination
- Validate freight and CHA invoices
- Ensure timely duty and statutory payments
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10. Process Improvement & Digitization
- Drive improvements in logistics processes and lead time reduction
- Work on ERP/SAP systems for shipment tracking and reporting
- Implement best practices in import operations