Job Scope
The Application Engineer plays a crucial role in enabling smooth deployments and stable operations of our cloud platform.
This role is focused on collaborating directly with the TechOps team, diagnosing any application issues during deployment, identifying and remediating security flaws, and fixing bugs to ensure continuous performance, security, and reliability.
The Application Engineer will not be responsible for building new features but instead will apply strong troubleshooting and technical support skills to maintain a robust production environment.
**Total /Relevant
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- Total Experience: 2+ years
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- Support the TechOps team during deployment by ensuring
the application is configured, integrated, and running as expected.
- Diagnose, troubleshoot, and resolve software issues
arising during deployments or day-to-day platform operations.
- Conduct root cause analysis of production incidents and
apply timely, accurate bug fixes.
- Identify and fix security
vulnerabilities within the deployed application, collaborating with security stakeholders as needed.
- Serve as a primary point of
contact for application incidents and operational queries, empowering TechOps with quick resolutions and technical guidance.
- Adhere to organizational policies
for production changes and maintain comprehensive documentation of problems, resolutions, and improvements.
- Collaborate with other engineers
when hotfixes, patches, or architectural clarifications are required to uphold system stability and security.
- Stay current with monitoring
tools, deployment best practices, and emerging security threats to proactively prevent issues.
Must-have skill
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- 2+ years of experience in
software support, application troubleshooting, or a related technical role in production systems.
- Expertise with diagnosing and
resolving issues in TypeScript-based stacks (such as React and NestJS), MySQL, MongoDB, Kafka, microservices, and modern application frameworks.
- Strong knowledge of cloud-native
operations (using Kubernetes, Docker), as well as open-source and on-premises deployments.
- Solid understanding of SDLC,
production monitoring, incident management, and application security best practices.
- Excellent analytical skills, high
attention to detail, and clear verbal and written communication abilities.
- DevOps mindset and proven
experience supporting TechOps, platform, or deployment teams.
documentation and adherence to operational best practices, especially in high-pressure situation
**Good-to-Have
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- DevOps mindset and proven experience
supporting TechOps, platform, or deployment teams.
- Commitment to thorough documentation and
adherence to operational best practices, especially in high-pressure situations.
Criteria**
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degree.
**Certification Criteria**
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**Shifts Timing, (If rotational, please specify)**
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**Number of Interview Rounds **
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** **Name of interviewer**
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Behavioral Attributes:
skilful conversation
& Problem Solving
fly
Acumen
Trust
Focus
Horsepower (Functional Skills)
Orientation & Accountability
Excellence
Planning & organizing
Sensing, Observing
Direct Reports
Collaborative Relationships
