Job Title
Telecalling Executive / Telecaller
Job Summary
We are looking for a motivated and customer-focused Telecalling Executive to handle outbound and inbound calls, generate leads, explain products/services, and maintain customer relationships. The candidate should possess good communication skills and the ability to convince customers professionally.
Key Responsibilities
- Make outbound calls to potential and existing customers
- Handle inbound customer inquiries professionally
- Explain company products/services clearly
- Generate leads and follow up on prospects
- Maintain customer database and call records
- Achieve daily/weekly/monthly calling targets
- Resolve customer queries and escalate issues when needed
- Coordinate with sales and support teams
Required Skills
- Good verbal communication skills
- Basic computer knowledge
- Convincing and negotiation skills
- Active listening ability
- Time management and teamwork
- Knowledge of CRM/software is an advantage
Qualification
- Any Graduate / Undergraduate
- Freshers and experienced candidates can apply
Experience
Salary
- As per industry standards
Working Hours
Location
Preferred Candidate Profile
- Positive attitude and confidence in speaking
- Ability to work under pressure and meet targets
- Fluency in Tamil & English language preferred
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
