Office Staff & Receptionist – Job Description
Job Title: Office Staff & Receptionist
Department: Administration / Front Office
Reports To: Principal / Administrative Officer
Job Summary
We are looking for a polite, professional, and well-organized Office Staff & Receptionist to manage front-office operations and provide administrative support. The candidate will be responsible for handling visitors, phone calls, emails, records, admissions enquiries, and routine office activities while maintaining a welcoming and professional environment.
Key Responsibilities
- Welcome and assist parents, students, visitors, staff, and guests professionally.
- Manage the school reception and front-office operations.
- Answer telephone calls and respond to general enquiries.
- Maintain visitor registers, appointment records, call logs, and office files.
- Handle incoming and outgoing emails, letters, notices, and correspondence.
- Assist parents and students with admission-related enquiries and documentation.
- Maintain student, staff, and administrative records.
- Prepare letters, notices, certificates, reports, and other official documents.
- Schedule appointments and coordinate meetings with the Principal and school management.
- Receive and distribute courier items, documents, and official communications.
- Assist with data entry, attendance records, fee-related enquiries, and general office work.
- Maintain confidentiality of school, student, and staff information.
- Coordinate with teachers, parents, transport staff, and other departments.
- Keep the reception and office area clean, organized, and professional.
- Support school events, examinations, meetings, and other administrative activities.
Required Qualifications
- Minimum 12th Pass / Graduate from a recognized board or university.
- Basic knowledge of MS Word, MS Excel, Email, Internet, and Data Entry.
- Good communication skills in English and Hindi.
- Previous experience in school administration, reception, or office work will be preferred.
- Professional appearance and courteous behavior.
Key Skills
- Excellent communication and interpersonal skills
- Computer and data-entry skills
- Front-office management
- Telephone and email handling
- Record keeping and documentation
- Time management
- Multitasking ability
- Customer/parent handling
- Teamwork and coordination
- Professional and positive attitude
Employment Type: Full-Time
Experience: 1–5 years preferred
Position: Office Staff & Receptionist
Location: [School/Institution Location]
Work Location: In person
