- Oversee the implementation and management of the organization's CRM system.
- Manage and maintain customer databases, ensuring data accuracy and integrity.
- Analyze customer data to identify trends, patterns, and insights that can inform marketing strategies and initiatives.
- Develop and execute targeted marketing campaigns and strategies based on customer insights.
- Collaborate with other departments, such as sales and marketing, to streamline processes and improve customer satisfaction.
- Monitor customer engagement, retention, and satisfaction.
- Stay updated on industry trends and
- Handle customer inquiries and issues related to the CRM.
- Strong analytical, communication, and project management skills required.
- Attend Sales Meetings- And Trainings, Follow up , Coordination, Documentation, Good Communication
- Bachelor's degree in marketing, business administration, or related field preferred
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
