Job Title
Senior Manager - Security
Job Description Summary
Job Description
Department Security Operations
Reporting To Key Account Director
Location : DLF Rentco Portfolio
Position Summary
The Assistant Vice President (AVP) – Security will be responsible for providing strategic leadership and operational oversight of security functions across multiple sites. The role involves safeguarding people, assets, information, and business operations through effective security management, risk mitigation, crisis response, compliance adherence, and deployment of advanced security technologies.
Key Responsibilities
Strategic Security Leadership
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Develop and implement the organization's security strategy aligned with business objectives.
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Establish security policies, procedures, and governance frameworks.
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Conduct enterprise-wide security risk assessments and recommend mitigation measures.
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Drive continuous improvement initiatives to enhance security effectiveness.
Security Operations Management
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Lead and manage security operations across multiple locations.
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Ensure effective deployment and supervision of security personnel.
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Monitor security performance through established KPIs and SLAs.
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Review incident reports and ensure timely closure of corrective actions.
Risk Management & Compliance
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Identify potential threats and vulnerabilities to business operations.
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Ensure compliance with applicable security regulations, statutory requirements, and client standards.
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Conduct security audits, inspections, and compliance reviews.
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Manage investigations related to security breaches, theft, fraud, or misconduct.
Emergency & Crisis Management
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Develop and maintain emergency response and business continuity plans.
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Lead incident command during emergencies and critical situations.
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Coordinate with police, fire departments, disaster management agencies, and local authorities.
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Conduct regular mock drills and emergency preparedness exercises.
Security Technology Management
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Oversee implementation and maintenance of:
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CCTV Surveillance Systems
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Access Control Systems
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Visitor Management Systems
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Perimeter Security Systems
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Command & Control Centers
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AI-based Monitoring Solutions
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Recommend technology upgrades to improve operational efficiency.
Client & Stakeholder Management
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Serve as the primary point of contact for security-related matters.
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Present security performance reports to clients and senior leadership.
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Manage escalations and ensure high levels of client satisfaction.
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Foster strong relationships with internal and external stakeholders.
Vendor & Contract Management
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Manage security service providers and associated contracts.
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Ensure compliance with contractual obligations and performance standards.
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Conduct vendor performance evaluations and audits.
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Optimize security costs without compromising service quality.
Team Leadership & Development
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Lead, mentor, and develop security managers, supervisors, and security personnel.
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Drive training, certification, and competency development programs.
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Build a high-performance and accountable security culture.
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Support succession planning and talent management initiatives.
Key Performance Indicators (KPIs)
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Reduction in Security Incidents
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Compliance Audit Scores
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Emergency Response Readiness
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Client Satisfaction Ratings
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Security SLA Achievement
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Vendor Performance Compliance
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Budget Adherence
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Team Retention and Development
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Risk Mitigation Effectiveness
Educational Qualification
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Graduate in any discipline (Mandatory).
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Postgraduate Degree / MBA preferred.
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Professional certifications in Security Management, Risk Management, or Corporate Security preferred.
Experience
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12–15 years of experience in Security Operations.
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Minimum 5 years in a leadership role.
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Experience managing large teams and multi-site security operations.
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Experience in commercial, Malls, SEZs, business parks, hospitality, industrial, or facility management sectors preferred.
INCO: “Cushman & Wakefield”
