JOB DESCRIPTION
## Key Responsibilities
* Reception Management: Welcoming guests and clients warmly.
* Telecalling: Handling inbound and outbound calls.
* Customer Handling: Managing and assisting walk-in clients.
* CRM Operation: Accessing and updating the Dealer CRM.
* Lead Generation: Calling prospects to pitch services.
* Inquiry Handling : Resolving client queries promptly.
* Financial Administration: Preparing quotations and processing invoicing.
* Data Management: Updating daily call logs in Excel.
* Coordination: Routing calls to proper departments.
* Office Administration: Handling couriers and front desk tidiness.
## Front Desk Telecaller Job Specification (JS)## Qualifications & Experience
* Education: Minimum 12th Pass with a computer degree or diploma.
* Experience: 0 to 2 years (Freshers are welcome to apply).
## Required Skills
* Communication: Fluent in spoken Hindi and English.
* Customer Service: Strong visitor and client handling skills.
* Software Skills: Experience with Dealer CRM software.
* Computer Literacy: Advanced knowledge of MS Word and Excel.
* Basic Accounting: Understanding of quotation and invoice generation.
* Active Listening: Understanding client needs precisely.
* Multi-tasking: Balancing visitor reception with high-volume calling.
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund
Work Location: In person
