About the Role
We are seeking an ambitious, analytical, and highly organized E-Commerce Executive to take complete ownership of managing and scaling brand presence across leading e-commerce platforms, including Amazon, Flipkart, Nykaa, and other regional marketplaces.
In this role, you will be accountable for end-to-end account management, performance advertising (PPC), listing optimization, inventory coordination, and overall sales delivery. You will serve as a strategic partner to our clients, communicating performance metrics, setting monthly sales targets, and deploying both organic and paid growth strategies to scale brand revenue profitably.
1. Key Responsibilities & Accountabilities1. End-to-End Account & Operations Management
- Onboard, configure, and maintain daily operations for seller/vendor accounts across Amazon, Flipkart, Nykaa, and other marketplace channels.
- Monitor overall account health, maintain performance metrics, resolve listing suppressions, handle brand registry issues, and liaise directly with platform seller support teams.
- Coordinate stock allocation, monitor inventory movement, and work closely with logistics teams to ensure optimal FBA, Flipkart Smart, and Nykaa warehouse stock levels to prevent out-of-stock situations.
2. Performance Marketing & Ad Campaign Management
- Strategize, launch, and optimize paid ad campaigns across Amazon Ads (SP, SB, SD), Flipkart PLA/PCA Ads, and Nykaa Sponsored Ads.
- Take strict ownership of campaign budgets, continuously optimizing for Return on Ad Spend (ROAS), ACoS (Advertising Cost of Sales), and TACoS (Total Advertising Cost of Sales).
- Conduct rigorous keyword research, bid management, placement tuning, and negative targeting to maximize conversion rates while reducing overall ad spend waste.
3. Organic Search Optimization (SEO) & Merchandising
- Optimize product listings with high-volume, relevant keywords across titles, bullet points, backend search terms, and product descriptions to boost organic rankings.
- Create and manage high-converting A+ Content (Enhanced Brand Content) and Brand Stores aligned with brand guidelines.
- Plan and execute promotional calendars, including platform-level sales events (e.g., Amazon Great Indian Festival, Flipkart Big Billion Days, Nykaa Pink Friday Sale), lightning deals, and brand coupons.
4. Client Communication & Account Retention
- Serve as the primary operational point of contact for clients, holding regular syncs to discuss sales performance, ad spend efficiency, and growth strategies.
- Prepare clear, actionable weekly and monthly analytical reports tracking top-line revenue, organic vs. paid sales split, traffic, conversion rates, and profit margins.
- Translate client revenue goals into executable multi-channel sales plans and take accountability for hitting target milestones.
Required Skills & Qualifications
- Experience: Minimum 1 –4 years of hands-on experience independently managing marketplace accounts on Amazon, Flipkart, and Nykaa.
- Ad Expertise: Proven track record of managing paid ad campaigns on Amazon and Flipkart with demonstrated ROAS improvements.
- Analytical Ability: Advanced proficiency in Microsoft Excel / Google Sheets (Pivot Tables, VLOOKUPs, data visualization) to process catalog and ad performance data.
- Communication: Exceptional verbal and written communication skills with experience in direct client management and presentation of data.
- Platform Knowledge: Deep understanding of seller dashboards, vendor central setups, algorithm mechanics (A9/A10), and category compliance rules (especially in Beauty, Fashion, or Consumer Goods).
Key Metrics for Success (KPIs)
- Revenue Generation: Consistent month-over-month growth in combined platform revenue (Paid + Organic).
- Advertising Efficiency: Achieving target ROAS and maintaining optimal TACoS across all managed platforms.
- Account Health Score: Zero account suspensions, policy violations, or major listing suppressions.
- Client Satisfaction: High client retention rates and strong performance reviews.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
