1) Enhance CMDB by Horizontal and Vertical relationship.
a. Applications linked to infra
b. Applications linked to database
c. Applications linked to Business Services
d. CMDB Health Dashboard configuration and enhancement
2) Minimum 5 years of combined experience with implementation of CMDB, Service Mapping, Change and release, and other ITSM modules in ServiceNow.
Ensure accuracy of configuration item and configuration management information and data regarding governance, standards, and other IT Service Management related processes