Customer Relationship Executive
Company: TRYAKSH EV
Location: Gwalior,Madhya Pradesh
Employment Type: Full-Time
About TRYAKSH EV
TRYAKSH EV is a next-generation mobility company focused on building high-performance electric and hydrogen-powered solutions for real-world applications. We combine advanced engineering, intelligent systems, and sustainable innovation to create vehicles that deliver reliability, efficiency, and long-term value for businesses.
Job Summary:
We are looking for a dedicated Customer Relationship Executive (CRE) to manage client interactions and ensure a smooth customer experience. The candidate will be responsible for handling queries, follow-ups, and maintaining strong relationships with customers.
Key Responsibilities:
Handle incoming customer calls and inquiries.
Follow up with leads and existing clients.
Maintain and update customer data.
Coordinate with internal teams for issue resolution.
Ensure Customer satisfaction and timely responses.
Build long-term relationships with clients.
Requirements:
Good communication & interpersonal skills.
Basic computer knowledge.
Ability to handle calls and multitask.
Customer-focused approach.
Freshers can also apply.
Preferred Qualifications:
Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
1-3 years of experience in Customer Relationship Management, Customer Service, or client Support.
Experience in the automobile, electric vehicle, manufacturing, or automotive industry is preferred.
Knowledge of CRM software such as Salesforce, Hubspot, or similar platforms.
Strong customer service, problem-solving skills.
Ability to work in a fast-paced environment and meet deadlines.
What We Offer:
Opportunity to work with a fast-growing clean mobility company.
Collaborative and innovation-driven work environment.
Professional growth and leadership opportunities.
Competitive compensation and benefits package.
Pay: ₹20,000.00 - ₹25,000.00 per month
Ability to commute/relocate:
- Gwalior, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience in the automobile, electric vehicle, or manufacturing industry?
- Are you willing to work from the office and travel occasionally if required?
- Have you coordinated with dealership partners or service centers?
- Are you willing to work six days a week if required?
- What is your current notice period?
Experience:
- customer relationship executive: 3 years (Required)
Work Location: In person
