About the Role
Aldous Glare Tech & Energy Pvt. Ltd. is looking for a Tele Sales Executive to join our Solar Sales team at the Trivandrum branch. The ideal candidate will be responsible for handling customer and dealer communications, following up on sales leads, coordinating with EPC/dealer partners, and supporting the sales team in generating and converting business opportunities.
The role requires excellent communication skills, a proactive approach, and the ability to build strong relationships with customers and business partners over the phone.
Key Responsibilities
- Make outbound calls to prospective customers and sales leads and introduce relevant solar products and solutions.
- Follow up with existing leads through calls, WhatsApp, and other communication channels to move prospects through the sales process.
- Understand customer requirements and provide basic information about solar products, solutions, pricing, and related services.
- Maintain regular follow-ups and ensure that leads are properly tracked until conversion or closure.
- Coordinate with dealers, EPC partners, customers, and the internal sales team for smooth communication and lead processing.
- Support the sales team in lead generation, qualification, follow-up, and conversion.
- Share qualified leads and customer requirements with the respective sales executives for further action.
- Maintain accurate records of calls, leads, follow-ups, customer interactions, and conversion status.
- Coordinate with dealers/EPC partners regarding enquiries, requirements, quotations, and sales updates.
- Reconnect with inactive or pending leads and identify opportunities for conversion.
- Ensure timely communication and follow-up with customers to improve customer experience.
- Achieve assigned daily/weekly/monthly calling and lead-conversion targets.
- Prepare and submit regular lead and follow-up reports to the reporting manager.
- Maintain a professional and positive approach while communicating with customers and business partners.
Candidate Profile
Essential Requirements:
- Excellent verbal communication skills in Malayalam and Tamil – mandatory.
- Prior experience in telecalling, telesales, inside sales, customer coordination, or lead follow-up will be an advantage.
- Candidates with experience in solar, electrical, renewable energy, telecom, consumer electronics, or related sales industries will be preferred.
- Good interpersonal and relationship-management skills.
- Comfortable making a high volume of calls and handling regular follow-ups.
- Ability to understand customer requirements and communicate them effectively to the sales team.
- Basic computer knowledge and familiarity with MS Office, Excel, CRM, WhatsApp, and other communication tools.
- Target-oriented, organized, and self-motivated.
Key Skills
- Telecalling & Telesales
- Lead Generation & Qualification
- Lead Follow-up & Conversion
- Customer Relationship Management
- Dealer & EPC Coordination
- Sales Team Coordination
- Excellent Verbal Communication
- Negotiation & Persuasion
- Follow-up Management
- Reporting & Documentation
- Tamil & Malayalam Communication
Key Performance Indicators (KPIs)
Performance will primarily be evaluated based on:
- Number and quality of leads generated
- Daily/weekly calling performance
- Lead follow-up effectiveness
- Lead-to-opportunity and lead-to-conversion ratio
- Timely coordination with dealers/EPCs/customers
- Sales team support and qualified lead handover
- Achievement of assigned monthly targets
- Accuracy and consistency of lead records and reports
What We Are Looking For
We are looking for a confident, energetic, target-oriented, and communication-focused professional who can effectively engage customers over the phone, maintain consistent follow-ups, and work closely with the sales team and channel partners to drive solar business growth.
Pay: ₹25,000.00 - ₹28,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Life insurance
- Provident Fund
Work Location: In person
