Roles & Responsibilities
- German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
- Translate mails form German to English and English to German.
- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients and handling customers' needs.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve customer queries and handle their requirements in a timely manner.
- Supervise account representatives to ensure sales increase.
- Coordination with client and internal department on call or or by mail and resolve queries.
- Report on the status of accounts and transactions.
- Follow up with client regarding payment.
Requirements
- German B2 level mandatory.
- Proven work experience as a German Language Expert
- Excellent communication and negotiation skills.
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.
- Understanding of MS Office and CRM software
- Exceptional customer service skills.
- Strong work ethic.
- Good sales skills.
Shift : Mon to Fri (Day shift - 11:00 am to 9:00 pm )
Job Types: Full-time, Permanent
Pay: ₹450,000.00 - ₹600,000.00 per year
Benefits:
Application Question(s):
- Are you comfortable with 11:00 am to 9:00 pm DAY shift?
- This role is based in Western Suburbs-Mumbai, are you comfortable traveling?
- What is your salary expectation?
- When can you start?
- Where are you currently located?
License/Certification:
- German B2 and above (Required)
Work Location: In person
