Key Responsibilities
* Welcome and assist guests in a professional and courteous manner.
* Handle guest check-ins, check-outs, and room reservations.
* Answer phone calls, emails, and respond to guest inquiries.
* Maintain guest records and update booking details accurately.
* Coordinate with housekeeping and other departments to ensure smooth guest services.
* Handle guest requests and resolve complaints promptly.
* Maintain the reception area in a clean and organized manner.
* Process payments, issue invoices, and maintain basic records when required.
* Provide information about the villa, facilities, and nearby attractions.
* Perform general administrative and front office duties as assigned.
Job Types: Regular / Permanent, Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Ability to commute/relocate:
- Panchgani, Maharashtra (Panchgani): Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Experience:
- Front desk - Receptionist: 1 year (Required)
- total work: 1 year (Required)
Language:
Work Location: In person
