Job Summary: To develop and manage the Individual Agency Channel in the assigned
geography.
Agency Channel Development: Sourcing/servicing POS Agents as per the agreed mix
and policy. Agency Channel Development for the assigned location. Coordinating with
Operations team for pre licensing, training, and licensing. Conduct induction training
and coordinate with sales training team for product and ongoing trainings for the
respective POS. Maintaining the agreed mix of new and existing agents /POS. Develop
and execute strategies to reach out to various market segments.
Agency Channel Management: Monitoring Agent performance on the common
variables of segment way to the market -Renewal/Fresh database, funnel, and closures.
Maintaining the high active percentage of POS. Controlling Attrition of POS Agents.
Ensuring high productivity of team and POS and manage the right level of channel
engagement with the POS.
Channel Servicing: Reconciliation of partner accounts and coordination with all the
departments for same. Profitability. Work on various market dynamics and provide
feedback for the improvement in the internal organisation to cope up with the same.
Management of loss ratios.
Compliance & Hygiene: To ensure compliance with the external bodies and other
authorities. Ensure internal compliance. Manage cheque bounce recovery and business
pendency.
Other responsibilities as per the KPI and growth factors
