Location: Ashok Nagar, Chennai
Shift: Rotational Shift (Day / Evening / Night)
Role Overview
The Billing & Front Office Executive is responsible for managing patient interactions at the reception, handling billing processes accurately, and ensuring smooth front desk operations in a hospital environment.
Key Responsibilities
Front Office Duties
Greet and assist patients and visitors in a courteous and professional manner
Handle patient registration, admission, and discharge procedures
Manage appointments and coordinate with doctors and departments
Maintain front desk records and patient data confidentiality
Answer phone calls and respond to inquiries effectively
Billing Responsibilities
Generate accurate bills for OPD/IPD services
Process payments (cash, card, insurance, online)
Coordinate with insurance/TPA for claim documentation and approvals
Prepare daily billing reports and maintain financial records
Handle billing queries and resolve discrepancies
Coordination & Support
Work closely with medical, nursing, and administrative teams
Ensure smooth patient flow and minimal waiting time
Provide support during emergencies and high patient volume
Pay: ₹18,000.00 - ₹25,000.00 per month
Application Question(s):
- Are you okay with Ashok Nagar Location?
- Are you comfortable with Rotational shift including night shift ?
- Are you okay with Rotational week off?
Work Location: In person
