R10
Pharmacy Analyst (Offshore, Tower 2)
LOCATION
Offshore (Bangalore)
EXPERIENCE REQUIRED
5+ years Cerner PharmNet production support
The offshore Pharmacy Analyst backstops Tier 2 pharmacy events during US overnight hours. The role must escalate medication-safety severity events to the onshore PharmD Informaticist regardless of hour. This is a single offshore seat covering PharmNet support during IST hours.
Provide Cerner PharmNet support during IST hours: PowerOrders, Pharmacy Verification, Order Sentences.
Triage BD Pyxis alerts and connectivity issues.
Monitor ePrescribe and Bridge Interface health.
Inspect HL7 v2.x medication interfaces (RDS, RDE) for diagnosis.
Maintain ServiceNow queue discipline.
REQUIRED TECHNICAL SKILLS
Cerner PharmNet Support (required)
PharmNet PowerOrders, Pharmacy Verification, Order Sentences support. Order Catalog basics with Multum drug content.
HL7 Triage (required)
HL7 v2.x RDS and RDE message inspection.
BCMA Support (preferred)
Barcode Medication Administration workflow troubleshooting from the application support side.
Sterile Compounding (preferred)
340B (preferred)
340B program data flow awareness.
Cerner Millennium Foundations (mandatory)
Cerner PharmNet certification OR demonstrated 3+ years PharmNet production support (mandatory)
Prior offshore pharmacy IT support for a US healthcare provider