Account Manager – Post-Payment & Collections
Location: Ahmedabad (Work from Office)
Job Type: Full-Time
Shift: Night Shift (Monday–Friday, 8:00 PM – 5:00 AM IST)
Salary: ₹25,000 – ₹35,000 per month
About the Role
Aspire Jobs is hiring an Account Manager to manage post-enrollment payment collections for our U.S. IT staffing business. The ideal candidate should have excellent English communication, strong negotiation skills, and the ability to professionally handle payment follow-ups while maintaining positive candidate relationships.
Key Responsibilities
- Follow up on pending payments through calls, WhatsApp, email, and CRM.
- Collect payments as per agreed schedules.
- Negotiate payment plans when required.
- Resolve payment-related concerns professionally.
- Maintain accurate payment records and CRM updates.
- Coordinate with internal teams on payment matters.
- Prepare daily and weekly collection reports.
- Escalate overdue or high-risk accounts.
Requirements
- Excellent spoken and written English (Mandatory).
- 1–4 years of experience in Collections, Account Management, Customer Support, Inside Sales, Recruitment, EdTech, or a similar role.
- Strong communication, negotiation, and objection-handling skills.
- Good knowledge of MS Excel and CRM tools.
- Experience with U.S. clients or installment-based collections is a plus.
What We Offer
- ₹25,000 – ₹35,000 monthly salary.
- Fixed Monday–Friday night shift.
- Career growth in the U.S. IT staffing industry.
- Professional and performance-driven work environment.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Internet reimbursement
- Paid sick time
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Accounting: 1 year (Required)
Language:
Shift availability:
Work Location: In person
