Job Title: Customer Success Executive
Location: Gurugram
Job Type: Full-Time
Experience: 0 –1 year
About Us:
Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. We're looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn.
Key Responsibilities:
● Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour. Actively bid on projects and follow up with potential clients on a regular basis
● LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages ● Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings
● Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings
● Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress
● Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.
Key Skills and Qualifications:
● 0–1 year of experience generating leads from Upwork, Fiverr, and similar platforms.
● Proven expertise in LinkedIn lead generation, using tools like Sales Navigator for outreach and prospecting.
● Strong command over client communication, proposal writing, and sales pitching in fluent, professional English.
● Ability to write tailored proposals that align with project requirements and business needs.
● Experience in converting cold leads into warm conversations and eventually into deals.
● Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
● Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
● Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously
Pay: ₹200,000.00 - ₹300,000.00 per year
Work Location: In person
