Job description:
Job Title - Executive – Office / Sales Support
Company: Terra Tales Hotel Marketing
Experience: 6 Months – 1 Year Minimum
Department: Sales & Administration
Employment Type: Full-Time
Location: Delhi
Salary: Negotiable, based on capabilities and experience
About Terra Tales Hotel Marketing
Terra Tales Hotel Marketing is a hospitality sales and marketing company working with hotels and resorts to develop business through travel trade, corporate, MICE, and other hospitality segments. The company focuses on sales representation, client relationship management, business development, market outreach, and generating new business opportunities for its hotel partners.
About the Role
We are looking for a presentable, organized, and proactive Executive – Office / Sales Support to support our sales and administrative functions. The role will involve handling sales enquiries, client coordination, quotations, follow-ups, database management, reporting, and general office administration.
The candidate will work closely with the senior sales team, hotels/resorts, travel agents, corporate clients, and other business partners.
Key Responsibilities
- Handle sales enquiries, leads, quotations, and regular follow-ups.
- Coordinate with travel agents, corporate clients, MICE companies, tour operators, and business partners.
- Maintain regular communication with existing and prospective clients.
- Assist in generating new business through calls, emails, meetings, and market visits.
- Prepare quotations, proposals, presentations, rate sheets, and sales reports.
- Maintain client databases, sales trackers, records, and follow-up schedules.
- Coordinate with hotels/resorts for rates, availability, bookings, and operational requirements.
- Follow up on enquiries, quotations, confirmations, payments, and pending business matters.
- Support the senior sales team in day-to-day sales and business development activities.
- Assist with client meetings, sales calls, market visits, exhibitions, and networking activities.
- Maintain invoices, expense records, and basic MIS reports.
- Handle routine office administration, documentation, correspondence, and record keeping.
- Coordinate meetings, appointments, travel arrangements, and other office requirements.
- Ensure timely and accurate completion of assigned sales and administrative tasks.
Desired Skills
- Good verbal and written communication skills.
- Professional and presentable personality.
- Strong follow-up and coordination skills.
- Good relationship-management and client-handling abilities.
- Good working knowledge of MS Excel is essential.
- Knowledge of MS Word and PowerPoint.
- Good organizational and time-management skills.
- Ability to manage multiple tasks and priorities.
- Professional email and telephone etiquette.
- Willingness to travel for client meetings and market visits.
Ideal Candidate
- Graduate with 6 months–1 year or more of relevant experience.
- Hospitality, hotel, travel, tourism, sales, or administration experience preferred.
- Basic knowledge of hotels, resorts, travel trade, or hospitality sales will be an advantage.
- Exposure to travel agents, corporate clients, or MICE companies is preferred.
- Presentable, confident, responsible, and professional.
- Relationship-driven with a positive and service-oriented approach.
- High integrity and attention to detail.
- Willing to learn and take ownership of responsibilities.
- Comfortable working in a fast-paced sales environment.
Key Performance Indicators (KPIs)
- Timely handling and response to sales enquiries.
- Effective follow-up and conversion of leads.
- New business opportunities generated.
- Quality of client and business-partner relationships.
- Accuracy of quotations, reports, databases, and MIS.
- Timely payment and pending-business follow-ups.
- Effective coordination with hotels, clients, and internal teams.
- Timely completion of sales and administrative responsibilities.
- Overall contribution to the sales team's business development objectives.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
