Dear Candidate,
We are looking for Technical Support Executive for IT WEB SERVICES. The candidate must have good communication skills with an good command in English.
Major Responsibilities :
# Understand the product scope & USP's
# Provide product training & demonstration to clients
# Understand the scope of client new customizations
# Handling Customer queries and complaints in real time via phone, chat, email and ticket.
# Being good associate between Clients & Technical team
# Daily client customization update
# Lineup new customizations, issues with technical team & priorities it
# Must be fluent in clear easy to understand spoken English
# Must have excellent written and spoken communication skills
Role Operations Executive
Industry Type: IT-Software, Software Services
Functional Area :: Travel - IT - Software CRM
Employment Type : Full Time, Permanent
Role Category : Client Service & Support
Job Types: Full-time, Permanent
Benefits:
- Paid sick time
- Work from home
Experience:
- Technical Support: 1 year (Required)
Pay: ₹10,755.29 - ₹20,509.55 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Work from home
Work Location: Remote
