Job Opening: Export Documentation & Customer Handling Executive
Location: Chennai
Company: Westwind Shipping & Logistics Pvt. Ltd.
- Handle customer inquiries and provide shipment updates.
- Prepare and verify export documents (Invoice, Packing List, BL, COO, etc.).
- Coordinate with shipping lines, airlines, CHA, and overseas agents.
- Submit Shipping Instructions (SI) and verify draft/final BLs.
- Ensure timely customs documentation and regulatory compliance.
- Track shipments and resolve operational issues proactively.
- Maintain accurate shipment records and system updates.
- Coordinate with internal teams for smooth shipment execution.
Requirements:
- 2 to 5 years of experience in freight forwarding/export documentation.
- Knowledge of Incoterms, LC documentation, and export procedures.
- Familiarity with ICEGATE, shipping line portals, and customs processes.
- Proficiency in MS Office, especially Excel.
- Strong communication and customer handling skills.
- Good problem-solving and coordination abilities.
- Attention to detail and ability to meet deadlines.
Preferred:
- Experience in freight forwarding or logistics industry.
- Ability to manage multiple shipments simultaneously.
Pay: ₹10,079.48 - ₹32,494.05 per month
Benefits:
Work Location: In person
