Job Description
Porch & Vehicle Management:
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Monitor lobby access and prevent unauthorised entry; inform management of VIP movements
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Coordinate smooth vehicular traffic flow and enforce parking time limits (5-6 minutes peak, 10-15 minutes off-peak)
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Ensure valet parking procedures are followed, including vehicle inspection, guest matching, and key management
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Prevent unauthorised removal of hotel property
Gate & Access Control:
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Oversee all gate operations (Associate Gate, Main Entrance, Receiving Bay) ensuring compliance with security procedures
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Enforce frisking, vehicle checking, and gate pass procedures for associates, visitors, and vendors
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Prevent unauthorised personnel access to restricted areas (Diesel Yard, Heart of House)
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Maintain daily, weekly, and monthly security records
Receiving & Logistics:
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Coordinate inward and outward movement of materials, supplies, and contractors
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Verify all items through cargo scanning and authorised gate passes
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Restrict unauthorised personnel and ensure proper visitor passes and departmental escorts
Guest Areas & Property Security:
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Conduct hourly rounds of public areas and Heart of House to ensure no unauthorised persons, unattended luggage, or open rooms
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Verify vendor and visitor authorisation passes
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Investigate security indications (fire alarms, panic buttons, missing items) and document findings
TEAM MANAGEMENT & TRAINING
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Train security associates on emergency procedures, SOPs (Fire, First Aid, Bomb Threat, Natural Calamities), and gate pass procedures
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Conduct pre-shift briefings and assign responsibilities; ensure mobile phones are deposited during duty
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Monitor team performance and report progress to management
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Ensure all associates understand operational requirements and deliver expected outcomes
GENERAL DUTIES
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Report 15 minutes early in clean uniform; review log books, message books, and previous shift briefings
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Conduct twice-daily security audits and weekly property walk-arounds with documentation
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Ensure all offices, departments, and fire exits are locked and unobstructed during rounds
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Maintain security log books documenting all events, incidents, and investigations
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Ensure compliance with BCAS/Delhi Police security programmes and safety checklists
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Conduct monthly critical zone and safety reviews
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Perform additional tasks assigned by management or noted in message/log books
