- Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer’s requirements as indicated in customer documents
- Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status
- Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment
- Analyses, qualifies, and completes Change Order Requests
- Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met
- Proactively and promptly updates the customer of any delays in deliveries whether a revised delivery date is available or not
- Ensures that the dates own by order management team are updated and reflective of current order status
- Facilitates emergency/kick-off meetings with other functional groups and expedites immediately when there are any potential order delays
- Coordinates with other teams/support to complete the request of customers and communicates effectively with suppliers on customer’s delivery date pull in requests
- Generates and analyses backlog orders and participates in order backlog review meetings to provide feedback on risks to meet the period’s shipment commitments
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹32,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Language:
Shift availability:
Work Location: In person
