A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.
Job Brief:
Providing customer service and guidance on repair processes.
Coordinating with technicians and customers to facilitate vehicle repairs.
Managing scheduling, quotes, and billing for body shop services.
Responsibilities
Communicating effectively with customers about repair needs and status updates.
Preparing accurate cost estimates for body work and repairs.
Scheduling appointments and managing repair timelines.
Ensuring customer satisfaction through follow-up after completion of services.
Keeping records of repair orders, invoices, and customer interactions.
Requirements and Skills
Experience in customer service, preferably in an automotive setting.
Knowledge of body shop operations and vehicle repair processes.
Strong communication and organizational skills.
Ability to work efficiently in a fast-paced environment.
Proficiency in relevant software for scheduling and billing.
experience - candidates only
Employee Facilities Include:
· Attractive salary packages
· Performance incentives and bonuses
· ESIC and EPF benefits
· Regular appraisals
· Continuous training and development
· Clear career paths for growth
· Staff accommodation for outstation candidates
Qualification: Minimum Diploma in Mechanical or MMV.
Experience- Minimum 2 Years in Automobile Industry.
Job Types: Full-time, Permanent
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person