1.Taking Handover for rooms ,keys ,logs, night reports and cash.
2. Courteously and promptly handle all reservations on phone, by mail, and computer, etc.
3. Up-date the reservation File/records in order to have an updated inventory of room availability. (Receive and store information)
4. Carry out amendments and cancellations intelligently and accurately.
5. Check on reservation stationery and keep a satisfactory par stock if the same.
6. Give all departure rooms to housekeeping promptly. Take all cleared rooms promptly from housekeeping.
7. Take room reports/occupancy statistics and maintain an inventory of rooms.
8. Receive and greet the guest. The friendly welcome given by the receptionist to a guest changes an impersonal hotel building into a friendly and homely place, while his unfriendly, hostile and indifferent attitude may convert the guest experience into an unpleasant and uncomfortable stay. If Front Office is the ‘Hub’ of the hotel then the receptionist can be aptly called the person who keeps the hotel world moving.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
