Prime Trade Solutions, a Bajaj Broking Master Franchise, is hiring a Customer Relationship Executive to be the primary point of contact for our clients in Lucknow.
Core Responsibilities:
- Client Relationship Management: Serving as the dedicated contact to build rapport, trust, and long-term partnerships
- Business Development: Proactively identifying new sales opportunities and expanding the wallet share of existing clients
- Needs Analysis: Understanding client goals and providing customized solutions or advice
- Issue Resolution: Promptly addressing and resolving client complaints to ensure high satisfaction rates
- Strategic Collaboration: Liaising with internal sales, marketing, and product teams to meet client expectations and company goals
- Performance Monitoring: Analyzing account performance, preparing reports, and tracking revenue targets
Key Requirements & Skills:
- Education: Bachelor's degree in Business, Management, Marketing, or a related field
- Experience: Proven experience in client-facing roles, customer service, or account management
- Skills: Excellent communication, negotiation, and interpersonal skills
- Technical Skills: Proficiency in CRM software and MS Office
- Competencies: Strong conflict resolution, problem-solving, and analytical skills
Benefits: Paid sick time
Ability to commute/relocate: Lucknow, Uttar Pradesh — Reliably commute or planning to relocate before starting work (Preferred)
Education: Bachelor's (Preferred)
Work Location: In person
Pay: ₹12,000.00 - ₹50,000.00 per month
Benefits:
Ability to commute/relocate:
- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Work Location: In person
