We are seeking a detail-oriented Housekeeping Supervisor to manage on-ground housekeeping operations, ensuring high standards of cleanliness, efficient team execution, and a seamless guest experience.
Key Responsibilities & Outcomes
● Operations & Standards
○ Ensure cleanliness across rooms, corridors, and common areas in line with defined standards
● Task Allocation & Execution
○ Manage daily room allocation, deep cleaning schedules, and team task distribution
● Quality Control & Audits
○ Conduct routine inspections (including ~80 rooms daily) to ensure adherence to quality benchmarks
● Team Supervision
○ Oversee performance of housekeeping staff and drive discipline in execution
● Customer Experience
○ Handle guest requests and complaints effectively; maintain high CSAT through timely resolution
● Coordination & Escalations
○ Report maintenance issues to relevant teams and ensure timely closure
● Service Delivery
○ Ensure all operations are executed as per SOPs with consistency and efficiency
Eligibility & Skills
● 2–3 years of experience in housekeeping, with 1+ year as a supervisor (hospitality preferred)
● Strong understanding of housekeeping standards and processes
● Good team supervision and task management skills
● Ability to handle guest interactions and resolve complaints effectively
Pay: ₹30,000.00 - ₹35,000.00 per month
Application Question(s):
- What is your current and expected salary?
- What is your notice period?
Work Location: In person
