Job Title: Online Sales Manager
Location: Palakkad, Kerala
Company: Slimy Herbal Life Pvt Ltd
Job Type: Full-Time
Industry: Health & Wellness / Functional Beverages
About the Company:
Slimy Herbal Life Pvt Ltd is a wellness-focused company offering natural, healthy alternatives to daily drinks. With a blend of ayurvedic wisdom and modern formulations, our products are designed to detox, energize, and promote holistic health. We are in a rapid growth phase and looking for a motivated individual to lead and scale our online sales function.
Role Summary:
The Online Sales Manager will be primarily responsible for handling incoming leads, responding to customer inquiries, converting prospects into customers, and managing sales through various online platforms. This is a hands-on role that combines customer communication, digital sales, and coordination with internal teams.
Key Responsibilities:
- Lead Management: Track, follow up, and convert online leads from platforms like WhatsApp, website forms, Instagram, Facebook, and third-party marketplaces.
- Customer Interaction: Respond promptly and professionally to customer inquiries via chat, email, and calls.
- Sales Conversion: Understand customer needs, suggest appropriate products, and close sales.
- Order Coordination: Ensure smooth order placement, payment follow-ups, and coordination with the dispatch/logistics team.
- CRM Management: Maintain lead databases, update sales pipeline, and monitor follow-up schedules.
- Collaboration: Work closely with the marketing team to run campaigns and with operations to ensure timely delivery and customer satisfaction.
Required Skills & Qualifications:
- Strong communication skills
- Able to use CRM tools, Excel, WhatsApp Business, and online order systems.
- Ability to handle multiple conversations/leads simultaneously and close sales independently.
- Customer-first attitude and strong persuasion skills..
What We Offer:
- Fixed salary + attractive sales incentives.
- Career growth opportunities within a fast-scaling wellness brand.
- Exposure to modern tools, digital platforms, and direct brand-building experience.
- A supportive and entrepreneurial work environment.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹30,000.00 per month
Work Location: In person
