Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Identity and Access Management (IAM) Operations
Good to have skills : NA
Minimum
15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
The IAM (Identity & Access Management) Operations Lead is responsible for overseeing daily IAM service delivery, ensuring secure and efficient identity lifecycle management across the enterprise. The role manages a team of IAM analysts/engineers, drives operational excellence, ensures compliance with security policies, and partners with technology and business teams to maintain a strong access governance posture.
Roles & Responsibilities:
- Lead and manage day-to-day IAM operations including provisioning, de-provisioning, access modifications, and role management.
- Hands-on experience on the enterprise Arch level SailPoint IIQ Dev,
- Oversee identity lifecycle processes across Active Directory, Azure AD/Entra ID, IAM tools (SailPoint IIQ, Okta, Hashicorp (PAM), Thycotic (PAM), Ping, PKI, etc.), and application access platforms.
- Ensure SLA adherence for all identity services, requests, incidents, and access reviews.
- Review, validate, and approve access requests for sensitive/privileged accounts.
- Privileged Access & Directory Services
- Oversee operations related to Privileged Access Management (PAM) platforms such as Hashicorp, Thycotic.
- Ensure secure handling of domain admin, service accounts, and high-privilege credentials.
- Govern AD/Azure AD groups, OU structure, GPO-related access, and directory hygiene.
- Access Governance & Compliance
- Drive certification campaigns, periodic access reviews, and role-based access governance.
- Ensure compliance with internal policies, SOX, ISO27001, NIST, and other cybersecurity frameworks.
- Support audit activities, provide evidence, and drive closure of audit observations.
- Maintain strong documentation of IAM processes, playbooks, and SOPs.
- Stakeholder & Escalation Management
- Act as the primary point of contact for IAM operations escalations.
- Work with application owners, HR, Security, and IT teams to resolve access issues and manage complex cases.
- Communicate risks, exceptions, and deviations to leadership with actionable remediation plans.
- Continuous Improvement & Optimization
- Identify opportunities to automate IAM workflows and enhance process maturity.
- Improve onboarding/offboarding accuracy and reduce access errors.
- Propose enhancements to RBAC, birthright access models, and segregation-of-duties (SoD) definitions.
- Ensure alignment of IAM operations with Zero Trust and identity-centric security principles.
- Team Leadership
- Lead, mentor, and upskill IAM analysts and engineers.
- Manage staffing, workload planning, shift schedules, and performance reviews.
- Foster a culture of service excellence, accountability, and compliance.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Identity and Access Management (IAM) Operations.
- Strong expertise in designing and implementing cloud security frameworks and architectures.
- In-depth knowledge of security controls, risk management, and compliance requirements related to cloud environments.
- Experience with security monitoring, incident response, and vulnerability management within cloud infrastructures.
- Ability to collaborate effectively with cross-functional teams to integrate security solutions seamlessly.
Additional Information:
- The candidate should have minimum 15 years of experience in Identity and Access Management (IAM) Operations.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
