About Filo
Filo is the world's only online instant live tutoring platform built to bring the power of one-to-one high-frequency learning to students from all backgrounds. With Filo, students can connect to a live teacher for a one-to-one video session within 60 seconds, anytime, 24x7. More than 5 million students across 25 countries have leveraged Filo in their day-to-day learning. Filo helps students overcome learning gaps instantly, improving academic performance through personalized learning. Teachers are matched using Filo's patented algorithms from a network of over 60,000 expert tutors based on each student's profile and learning needs.
Our work has been recognized with the Gold Award at the National Award for e-Governance (Government of India) and the Innovation Award by MeitY at the G20 stage. Filo has also been recognized by Google and Amazon for its product and engineering capabilities.
At Filo, we believe in the power of education to transform lives and are building innovative solutions to make quality learning accessible to every student.
Internship Overview:
We are looking for enthusiastic and empathetic Calling Associate Interns to promote the Filo app among students in underdeveloped regions.
As a Calling Associate Intern, you will interact with students and parents over phone calls, explain the app's features and benefits, guide students on how to ask academic questions, and assist them in resolving basic issues. This internship is an excellent opportunity to develop communication, customer engagement, and problem-solving skills while contributing to a meaningful education mission.
Key Responsibilities:
- Make outbound calls in Hindi and English to students and parents to promote the Filo app.
- Explain the app's features and benefits clearly and confidently.
- Guide students on how to ask academic questions through the platform.
- Resolve basic technical or usage-related issues.
- Deliver every interaction with empathy, patience, and professionalism.
- Support initiatives to improve app adoption and student satisfaction.
Eligibility:
- Pursuing or recently completed a Bachelor's degree.
- Excellent verbal communication skills in Hindi and English.
- Strong interpersonal and problem-solving abilities.
- Comfortable using mobile apps and basic web applications.
- Passion for education and helping students.
- Prior internship or experience with NGOs, government schools, customer support, or EdTech is an added advantage.
- Available to work from the office, Monday to Friday.
- Office Hours: 10:00 AM – 6:00 PM.
- Office Location: Sector 32, Gurugram.
What You'll Gain:
- Hands-on experience in customer engagement and operations.
- Mentorship from experienced professionals.
- Opportunity to work with one of India's fastest-growing EdTech companies.
- Certificate of Internship and potential full-time opportunities based on performance.
- Collaborative and learning-focused work environment.
Pay: ₹14,000.00 per month
Work Location: In person
