Job Summary:
We are looking for a compassionate and organized Patient Care Coordinator to manage patient interactions, ensure smooth care delivery, and enhance overall patient experience. The candidate will act as a bridge between patients, doctors, and hospital departments to ensure efficient and high-quality service.
Key Responsibilities:
- Coordinate patient appointments, admissions, and discharges
- Act as the primary point of contact for patient queries and concerns
- Guide patients through treatment plans, procedures, and hospital services
- Ensure proper communication between doctors, nursing staff, and departments
- Maintain accurate patient records and documentation
- Assist in billing coordination and insurance processes
- Monitor patient satisfaction and handle feedback or complaints
- Ensure timely follow-ups and continuity of care
- Support patient counseling and service awareness
- Coordinate for diagnostic tests, reports, and referrals
Required Qualifications:
- Bachelor’s degree.
- Experience in hospital front office, patient coordination, or customer service preferred
- Freshers with strong communication skills may also apply.
Skills & Competencies:
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Empathy and patient-focused approach
- Basic knowledge of hospital operations and medical terminology
- Proficiency in MS Office / Hospital Management Software
- Problem-solving and conflict resolution skills
Experience:
- 0–3 years in hospital / healthcare setting preferred
Working Hours:
- Rotational shifts (including weekends if required)
Salary:
- As per industry standards (based on experience)
Why Join Us:
- Opportunity to work in a patient-centric healthcare environment
- Professional growth and learning
- Supportive and collaborative team culture
How to Apply:
Interested candidates can send their resume to:
[email protected]
8088077883
Pay: ₹15,000.00 - ₹45,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
