1. Accommodation Operations & Service Excellence
- Conduct daily rounds across all colleague accommodation buildings as per standards covering safety, cleanliness, room condition, hygiene, and colleague welfare.
- Ensure each accommodation offers a luxury service environment aligned to Fairmont’s colleague care philosophy well-lit corridors, functional amenities, fresh environment, and professional upkeep.
- Prepare weekly inventories of accommodation assets, linen, amenities, fixtures, and electrical fittings, ensuring shrinkage control and accurate stock records.
- Ensure guestroom-like cleanliness standards in colleague accommodation; conduct surprise inspections and ensure housekeeping teams meet Fairmont brand quality.
- Monitor pest control schedule , water tank cleaning, deep cleaning cycles, and ensure documentation is maintained as per brand audits.
- Ensure adequate supplies such as cleaning material, toiletries for common areas, and maintenance stock are always available.
- Maintain room allocation efficiency , ensuring optimal use of space and preparing vacancies for new joiners.
2. Compliance, Safety & Colleague Welfare
- Ensure accommodations comply with local statutory norms , fire safety regulations, and Accor/Fairmont policies.
- Conduct monthly safety audits , fire extinguisher checks, emergency exit visibility, and coordinate mock drills with Security & Engineering.
- Ensure real-time CCTV functioning , and escalate any misconduct, safety violation, or unusual activity to the Director – People & Culture immediately.
- Maintain hygiene and safety to meet ALLSafe, Heartist® and Accor H&S standards .
- Ensure dignified living conditions, privacy standards, and maintenance of Fairmont’s culture of respect for all colleagues.
3. Engineering & Maintenance Coordination
- Track all engineering complaints—AC, plumbing, electrical, carpentry, power issues—and log them in a detailed Repair & Maintenance Tracker .
- Ensure issues are recorded, assigned, followed up, closed, and documented with before/after photos.
- Conduct preventive maintenance planning for rooms, corridors, water systems, elevators, lighting, and common spaces.
- Monitor vendor visits for water pumps, DG set, lift servicing, and electrical panels; ensure reports are submitted.
4. Documentation, Reporting & Administration
- Prepare Allotment Letters , ensure Do’s & Don’ts are explained clearly, signed, and filed systematically.
- Maintain updated accommodation files , occupancy charts, disciplinary records, transfer logs, and handover notes.
- Submit electricity bills for all accommodations to P&C within defined timelines; monitor consumption trends for cost control.
- Circulate daily accommodation reports , highlight issues, and update action taken notes.
- Maintain weekly & monthly MIS for:
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
Work Location: In person
