We are seeking a proactive and detail-oriented Client Onboarding Trainer to join our growing team. In this role, you will be responsible for providing training and hands-on support to merchant partners to ensure a smooth and efficient onboarding process. Your work will directly support the successful launch and ongoing engagement of restaurants on our platform.
Key Responsibilities:
Merchant Training: Deliver comprehensive training sessions to restaurant partners on how to effectively use the merchant dashboard, including order management, menu updates, and promotional tools.
Restaurant Launch Facilitation:
Coordinate and execute timely onboarding of new restaurants, including uploading all necessary information onto the app. Ensure the accurate activation or removal of deals and discounts as per scheduled timelines.
Menu Management Support:
Support restaurants with basic menu entry tasks such as updating prices, uploading or correcting images, and editing item descriptions.
Requirements:
Excellent English & Malayalam proficiency.
Basic MS Excel knowledge.
Pay: Up to ₹350,000.00 per year
Benefits:
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Indiranagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Current CTC (LPA):
- Expected CTC (LPA):
- Notice Period?
Language:
Work Location: In person
