About the Role
We are looking for a well-spoken, organized, and enthusiastic Receptionist cum Calling Executive to join our team on a one-month trial basis for an upcoming hospital event. Based on performance, professionalism, and overall suitability, the selected candidate may be offered a full-time permanent position.
This is a work-from-office role and requires excellent communication skills, a courteous attitude, and the ability to manage patient interactions efficiently.
Key Responsibilities
- Make outbound calls to patients, delegates, or invitees regarding the upcoming event.
- Handle incoming calls professionally and direct them to the appropriate department when required.
- Maintain accurate records of calls, confirmations, follow-ups, and responses.
- Welcome and assist patients and visitors at the reception desk.
- Schedule appointments and coordinate event registrations.
- Answer patient queries politely and provide accurate information.
- Maintain reception records, attendance, and visitor logs.
- Coordinate with doctors, hospital staff, and the event management team for smooth operations.
- Perform general administrative and front-desk duties as assigned.
Requirements
- Graduate or Undergraduate (preferred).
- Excellent communication skills in English and Hindi. Knowledge of the local language will be an added advantage.
- Pleasant personality with strong interpersonal skills.
- Basic computer knowledge (MS Office, Google Sheets/Excel, email, etc.).
- Ability to multitask and maintain professionalism in a fast-paced environment.
- Prior experience in reception, customer service, telecalling, or healthcare will be preferred but is not mandatory.
What We Offer
- One-month paid trial opportunity.
- Hands-on experience in a professional hospital environment.
- Opportunity to secure a permanent position based on performance.
- Supportive and collaborative work culture.
- Professional growth and learning opportunities.
Selection Process
- Telephonic Screening
- Personal Interview
- Immediate Joining (Preferred)
If you are confident, courteous, and enjoy interacting with people, we'd love to hear from you.
Pay: ₹8,597.52 - ₹20,000.00 per month
Benefits:
Work Location: In person
