Position: Sales Coordinator
Department: Sales & Marketing
Location: Padapparamb Edayoor
Experience: 1–2 Years
Job Summary
We are looking for an organized and proactive Sales Coordinator to support the sales team in achieving business targets. The candidate will be responsible for coordinating with customers and sales executives, managing sales enquiries, preparing quotations and reports, following up on orders, and ensuring smooth coordination between Sales, Production, Accounts, and other departments.
Key Responsibilities
* Coordinate daily activities of the sales team and provide administrative support.
* Receive, record, and follow up on customer enquiries and leads.
* Coordinate with customers regarding product details, quotations, orders, and delivery schedules.
* Prepare and share quotations, sales orders, invoices, and other sales-related documents.
* Follow up with customers for order confirmation and pending payments when required.
* Coordinate with Production, Dispatch, Stores, and Accounts departments to ensure timely order processing and delivery.
* Maintain and update customer and sales data in Excel/CRM.
* Prepare daily, weekly, and monthly sales reports.
* Track sales targets, order status, pending enquiries, and follow-ups.
* Schedule customer meetings and appointments for the sales team.
* Handle customer queries and ensure timely resolution of issues.
* Maintain proper records of quotations, orders, customer communications, and sales documents.
* Support the Sales Manager in preparing presentations, reports, and sales-related activities.
* Coordinate with the sales team to ensure effective follow-up and customer satisfaction.
Required Skills
* Excellent communication and interpersonal skills.
* Good knowledge of MS Excel, Word, and PowerPoint.
* Good organizational and time-management skills.
* Strong follow-up and coordination skills.
* Customer-handling and problem-solving ability.
* Ability to work under pressure and meet deadlines.
* Good written and verbal English communication.
* Ability to work effectively as part of a team.
Qualification & Experience
* Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
* 1–2 years of experience in Sales Coordination, Sales Support, Customer Service, or a similar role.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person