Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FI CO Finance
Good to have skills : NA
Minimum
12 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues that arise within various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation across multiple platforms. The position demands continuous engagement with complex software environments to maintain system stability and support business continuity, often requiring collaboration with different teams to address challenges effectively and efficiently.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead efforts to streamline processes and improve system performance through innovative approaches.
- Mentor junior team members to enhance their skills and support their professional growth.
- Coordinate cross-functional communication to ensure alignment on project goals and issue resolution.
- Monitor system health and proactively identify potential risks to prevent disruptions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP FI CO Finance.
- Strong analytical skills to diagnose and resolve complex system issues.
- Experience in managing and supporting enterprise resource planning systems.
- Ability to work collaboratively with cross-functional teams to deliver effective solutions.
- Excellent problem-solving capabilities with attention to detail and accuracy.
- Strong communication skills to clearly convey technical information to diverse stakeholders.
Additional Information:
- The candidate should have minimum 12 years of experience in SAP FI CO Finance.
- This position is based at our Pune office.
- A 15 years full time education is required.
