Control Risks is looking to hire an experienced GSOC Lead Analyst (Physical Security) for a core client's security operations centre in Bangalore. This role will be embedded into our information technology-sector client's global security team.
Responsibilities:
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Ensure the SOC team is aware of the daily activities and schedule, troubleshoot equipment problems, write reports, and brief leadership on incidents, threats, and relevant situations.
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Act as the incident leader for business disruptions and crisis management until relieved by the GSOC Manager.
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Respond to both routine and emergency calls, monitor alarms and video equipment.
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Dispatch security officers, Emergency Response Teams, facilities personnel, Law Enforcement, Fire, and Emergency Medical Services personnel as required.
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Maintain and quality controls various records of communications and events.
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Identify the equipment and technical requirements of the Operations Center and be able to manage the replacement or repair of deficient items.
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Use multiple internal and external resources to gather and manage information and intelligence about events that are occurring both domestically and internationally that may impact Client Operations.
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Receive and disseminates information to appropriate recipients using standardized approved methods.
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Monitor real-time security systems and coordinate appropriate responses to incidents and alarms
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Incident reporting, documentation and AAR
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Manage Mass Notification tests, requirements effectively, and provide analytics
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Support the implementation of new security technologies, Security projects, and system integration.
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End-to-end coordination for Safety & Security during Exec’s visits & events.
Requirements
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Lead Analyst should have four (4) or more years of applicable experience and a minimum two (2) years of supervisory experience.
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Strong analytical, critical thinking, and problem-solving skills.
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Excellent written and verbal communication skills.
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Proven ability to influence key business partners.
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Ability to build strategic vision and drive organizational change.
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Strong organization and planning skills with the ability to work with little or no supervision.
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Strong interpersonal and networking skills with the ability to work in a team environment.
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Ability to work under stressful conditions and meet appropriate deadlines as well as the ability to manage a diverse team in a dynamic environment.
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Ability to think through problems for logical solutions and remain calm and professional in stressful situations.
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Able to protect and manage highly confidential and proprietary company information.
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Knowledge of global security trends, best practices, and emerging technologies.
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Good knowledge of MS office, PowerBI will be an advantage.
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Proficiency in systems like Lenel, CCURE 9000, Honeywell, or Genetec.
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Professional certifications such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) are a plus.
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Flexibility to work various shifts, including nights, weekends, and holidays.
