About the Company:
With two decades of history, we are a specialised IT group based in Sydney Australia. We are a small agile group operating a close-knit collective of related IT companies to meet specific client needs. We are a trusted supplier in the enterprise technology sector, offering one of the largest inventories of Data Centre hardware in the Southern Hemisphere and providing remote and onsite services across all major hardware platforms and brands in the server, storage and networking space.
As a trusted partner to end users, IT firms, and maintenance providers, we bridge between high-end infrastructure needs and extending the lifecycle to deliver sustainable hardware solutions. Our reputation is built on 20 years of technical expertise and a commitment to providing quality, more econimical and more sustainable alternatives to the traditional equipment lifecycle.
Position Overview: The Ecommerce Coordinator will play a pivotal role in driving sales across all our online sales channels. Initially focusing on our website and eBay stores, this role will eventually expand to include Amazon. The ideal candidate will have a strong background in managing ecommerce platforms, inventory management, and driving online sales growth.
Key Responsibilities
- Manage and optimize our ecommerce platforms, primarily Shopify and eBay, with a future focus on Amazon.
- Oversee large inventory and inventory management software, ensuring accurate stock levels and efficient stock management.
- Utilize Unleashed for inventory management and ensure seamless integration with ecommerce platforms.
- Develop and implement strategies to drive online sales and increase revenue.
- Monitor and analyze website performance, traffic, and sales data to identify areas for improvement.
- Collaborate with the sales team to align ecommerce activities with overall sales goals.
- Conduct regular updates and maintenance of product listings, ensuring accuracy and completeness.
- Handle customer inquiries and issues related to online sales channels promptly and professionally.
- Coordinate with other team members and departments to ensure a cohesive and efficient workflow.
Requirements
- Proven experience in managing ecommerce platforms, particularly Shopify.
- Knowledge of Magento is highly desirable.
- Strong understanding of inventory management and experience with inventory management software, preferably Unleashed.
- Proficiency in Google Merchant Center, Google Analytics, and SEM.
- Must be highly skilled in Excel.
- Demonstrated ability to work independently and manage projects from start to finish.
- Excellent organizational and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment and meet tight deadlines.
- Strong communication skills and ability to collaborate effectively with remote teams.
- Availability to attend meetings during Australian business hours (2pm–10pm Sydney time, 1–3 meetings a week).
Preferred Qualifications
- Previous experience in an IT or tech-related ecommerce environment.
- Experience with ecommerce SEO and digital marketing strategies.
- Familiarity with analytics tools and ability to interpret data to drive decisions.
- Beneficial to have experience with WordPress.
How to Apply
Please answer the link provided: https://forms.clickup.com/6922222/f/6k7ze-23596/VHXV8UQWG82WQ2OFKE
Work Location: Remote
