Lucknow, Uttar Pradesh
Job Summary
The Accounts Payable Process Manager will be responsible for managing end-to-end AP operations, ensuring timely and accurate invoice processing, vendor payments, reconciliations, compliance adherence, and process improvements. The role requires strong operational leadership, stakeholder management, team handling, and the ability to drive service delivery excellence in a shared services or BPO environment.
Key Responsibilities
Manage end-to-end Accounts Payable operations including invoice processing, payment runs, vendor query management, reconciliations, and month-end activities.
Ensure timely processing of invoices and payments in line with agreed SLAs, accuracy targets, and compliance requirements.
Monitor daily operational performance, identify bottlenecks, and implement corrective actions to improve productivity and quality.
Lead and manage AP team members, including workload allocation, performance monitoring, coaching, training, and development.
Review exception reports, aged invoices, debit balances, GRIR/open PO issues, and vendor statement reconciliation items to ensure timely resolution.
Coordinate with internal stakeholders such as procurement, finance, treasury, business users, and client teams to resolve invoice and payment-related issues.
Ensure adherence to approval matrices, delegation of authority, tax requirements, audit controls, and company policies.
Drive process standardization, automation, continuous improvement, and control enhancement initiatives across AP processes.
Prepare and present operational dashboards, SLA reports, ageing reports, quality reports, and management updates.
Support internal and external audits by providing required documentation, process walkthroughs, and control evidence.
Manage escalations from vendors, clients, and internal stakeholders with timely resolution and proper root cause analysis.
Ensure effective knowledge management, SOP documentation, cross-training, and business continuity planning for the AP function.
Skill Requirements
Strong knowledge of Accounts Payable processes, invoice lifecycle, vendor payments, reconciliations, and accounting controls.
Excellent people management, team leadership, and stakeholder management skills.
Ability to manage high-volume transactions while maintaining accuracy and SLA compliance.
Strong analytical and problem-solving skills with a focus on root cause identification and process improvement.
Good understanding of ERP systems such as SAP, Oracle, PeopleSoft, NetSuite, or similar finance platforms.
Proficiency in Microsoft Excel, reporting tools, dashboards, and operational performance tracking.
Strong communication skills with the ability to interact confidently with clients, vendors, and senior management.
Knowledge of audit requirements, internal controls, compliance standards, and financial governance.
Experience in automation, workflow tools, or transformation initiatives will be an added advantage.
#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-
