Experienced ServiceNow GRC / IRM Developer with 5+ years of hands-on experience in designing, developing, and implementing Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) solutions on the ServiceNow platform. The ideal candidate should possess strong technical expertise in ServiceNow development, platform customization, workflow automation, integrations, and IRM best practices.
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Design, develop, configure, and customize ServiceNow IRM/GRC applications.
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Implement and support:
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Policy and Compliance Management
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Risk Management
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Audit Management
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Vendor Risk Management
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Business Continuity Management (preferred)
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Develop workflows, Flow Designer flows, business rules, UI policies, client scripts, script includes, scheduled jobs, and notifications.
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Configure questionnaires, indicators, control objectives, control testing, risk scoring, and issue management.
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Develop custom applications and enhancements using App Engine where required.
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Integrate ServiceNow with third-party applications using REST/SOAP APIs, IntegrationHub, and MID Server.
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Create and maintain reports, dashboards, Performance Analytics, and executive scorecards.
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Collaborate with business stakeholders, architects, and business analysts to understand requirements and provide scalable solutions.
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Participate in design discussions, code reviews, and solution documentation.
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Perform unit testing, defect resolution, deployment, and post-production support.
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Ensure adherence to ServiceNow development best practices and platform governance.
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Support platform upgrades and evaluate the impact of new ServiceNow releases.
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5+ years of ServiceNow development experience.
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Hands-on experience with ServiceNow GRC/IRM.
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Strong knowledge of:
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ServiceNow IRM
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Risk Management
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Policy & Compliance
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Audit Management
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Vendor Risk Management
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Experience with:
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Flow Designer
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IntegrationHub
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Business Rules
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Client Scripts
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UI Policies
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Script Includes
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Glide APIs
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ACLs
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Catalog Items
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Record Producers
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Hands-on experience with JavaScript, HTML, CSS, and REST/SOAP APIs.
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Experience in Service Portal or Employee Center customization is an advantage.
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Good understanding of CMDB, CSDM, and ITSM processes.
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Experience with Agile/Scrum delivery methodologies.
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Familiarity with Git, Update Sets, and CI/CD deployment practices.
