Front Office Admin - Hanu Reddy Realty India Pvt Ltd. (Mylapore & OMR)
JOB RESPONSIBILITIES
- Manage front office operations and ensure a professional, organized, and efficient office environment.
- Act as the first point of contact for clients, realtors, and visitors while ensuring seamless branch operations.
- Be a smart and effective communicator.
- Answer incoming calls, gather relevant information, take notes, and direct enquiries appropriately.
- Monitor office expenses and maintain administrative records.
- Coordinate with clients and realtors, providing support for presentations, documentation, courier arrangements, and other administrative activities.
- Ensure all events, meetings, and client interactions are organized and run smoothly.
- Request satisfied clients to provide reviews on relevant online platforms.
- Generate invoices and coordinate with the Accounts Department.
- Maintain supporting documents and petty cash records.
- Assist realtors in updating leads, follow-ups, client interactions, and property details in Zoho CRM, ensuring accurate and timely data management.
- Support the sales and marketing activities of Hanu Reddy Realty, including promotions, branding initiatives, and marketing campaigns.
- Promote Hanu Reddy Realty through social media platforms and digital channels.
- Communicate with the management team, plan work schedules, and monitor client requirements on a day-to-day basis.
- Negotiate with external service providers and vendors as required.
- Oversee general office administration and maintenance.
- Troubleshoot and resolve day-to-day operational issues.
- Work closely with the VP to recruit and onboard new realtors for the branch.
- Perform any other duties assigned by the management.
DESIRED CANDIDATE PROFILE
- Pleasing personality with a professional appearance and positive attitude.
- Strong communication and interpersonal skills.
- Emotionally intelligent with the ability to build relationships and handle clients, realtors, and colleagues professionally.
- Ability to adapt to evolving circumstances and business requirements.
- Basic knowledge of MS Office applications.
- Customer-service oriented with excellent organizational and multitasking skills.
- Knowledge of Zoho CRM or willingness to learn CRM systems will be an added advantage.
- Proficiency in English and the regional language is mandatory.
- Any graduate with 0-3 years of experience preferred.
- Freshers can also apply.
- Immediate joiners are highly preferred.
- Candidates residing near the branch location will be given preference.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Experience:
- total work: 1 year (Preferred)
Work Location: In person
