Job Summary:
The Sales Team Leader is responsible for leading and motivating the sales team to achieve admission and revenue targets. The role involves managing daily sales activities, monitoring team performance, improving conversion rates, and ensuring effective follow-up with prospective students and parents.
Key Responsibilities:
- Lead, manage, and motivate the sales team to achieve monthly admission and revenue targets.
- Monitor daily leads, follow-ups, counselling sessions, and conversions of team members.
- Ensure proper allocation and tracking of leads through CRM systems.
- Conduct regular performance reviews and provide coaching and training to team members.
- Develop strategies to improve lead conversion and student enrollment numbers.
- Monitor call quality, counselling standards, and customer interactions.
- Prepare daily, weekly, and monthly sales performance reports for management.
- Coordinate with the marketing team to maximize lead generation effectiveness.
- Handle escalations and assist team members in closing difficult cases.
- Ensure timely follow-up with all inquiries and maintain high response standards.
- Organize team meetings, training sessions, and motivational activities.
- Maintain proper documentation of admissions, collections, and student records.
- Ensure compliance with company policies and sales processes.
Requirements:
- Bachelor's degree in Business Administration, Marketing, Management, or related field.
- Minimum 2–5 years of experience in EdTech sales or educational admissions.
- At least 1–2 years of team handling experience.
- Strong leadership, communication, negotiation, and problem-solving skills.
- Experience working with CRM tools and sales reporting systems.
- Ability to work under pressure and achieve targets consistently.
- Excellent presentation and counselling skills.
Preferred Skills:
- Experience in educational consultancy or training institutes.
- Strong understanding of the student admission lifecycle.
- Data-driven approach to sales management and forecasting.
- Ability to train and develop high-performing sales teams.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
