About QHT Clinic
QHT Clinic is one of India's leading hair restoration and hair transplant clinics, committed to delivering world-class patient care through advanced technology, experienced medical professionals, and exceptional customer service.
Job Summary
We are looking for enthusiastic and result-oriented Sales Executives to handle inbound and outbound leads, counsel prospective patients, and convert enquiries into consultations and treatment bookings. The ideal candidate should possess excellent communication, persuasion, and relationship-building skills.
Key Responsibilities
- Handle inbound and outbound calls to prospective patients.
- Explain QHT Clinic's hair restoration treatments and services.
- Counsel patients regarding treatment options and address their queries.
- Follow up with leads through calls, WhatsApp, SMS, and email.
- Schedule consultations and coordinate with the clinic team.
- Maintain accurate customer records in the CRM.
- Achieve monthly sales and revenue targets.
- Ensure timely follow-ups to maximise conversions.
- Build trust and maintain long-term relationships with patients.
- Coordinate with doctors, operations, and customer support teams for a seamless patient experience.
Key Performance Indicators (KPIs)
- Minimum 150 outbound calls per day.
- Minimum 2.5–3 hours of talk time daily.
- Monthly consultation and revenue targets.
- High lead-to-consultation and consultation-to-sale conversion ratio.
- 99% CRM data accuracy.
- Timely follow-up of assigned leads.
Eligibility
- Graduate in any discipline.
- 6 months to 3 years of experience in Inside Sales, Telesales, Counselling, Healthcare Sales, or BPO Sales.
- Excellent verbal communication skills in Hindi (English proficiency preferred).
- Strong negotiation and convincing abilities.
- Basic computer and CRM knowledge.
Preferred Candidate
- Experience in healthcare, wellness, aesthetics, cosmetic, or hair transplant industry will be an added advantage.
- Self-motivated, target-driven, and customer-focused.
- Comfortable working in a fast-paced sales environment.
Compensation & Benefits
- Fixed Salary + Attractive Performance Incentives.
- Career growth opportunities.
- Professional training and development.
- Supportive work environment.
Working Days: 6 Days a Week
Job Type: Full-Time
Work Location: On-site – Sector 62, Gurgaon
Pay: ₹25,000.00 - ₹400,000.00 per month
Work Location: In person
