Job Summary
We are looking for a professional, friendly, and organized Front Office Executive (Receptionist & Tele sales )to manage the front desk and ensure a positive experience for visitors and clients. The ideal candidate will handle reception duties, coordinate administrative tasks, manage calls and appointments, and provide day-to-day support to various departments.
Key Responsibilities
- Greet and welcome visitors, clients, and candidates in a professional manner.
- Manage the reception area and ensure it remains clean and presentable.
- Handle incoming calls, emails, and courier services, and direct them to the appropriate departments.
- Maintain visitor logs and issue visitor passes as per company policy.
Tele Sales (KRA)
- Make outbound calls to prospective customers from the provided database.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality with a professional and customer-oriented approach.
- Strong interpersonal, organizational, and multitasking abilities.
- Good convincing and negotiation skills.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to work under targets and handle multiple responsibilities efficiently.
Preferred Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in Front Office, Reception, Customer Service, or Tele Sales.
- Experience in handling CRM software and EPABX systems will be an added advantage.
- Generate and qualify leads for the sales/business development team.
- Explain the company's products/services and address customer queries.
- Schedule meetings, site visits, or follow-up calls for the sales team.
- Maintain accurate records of customer interactions in CRM/Excel.
- Follow up with prospective clients to improve lead conversion.
- Achieve daily, weekly, and monthly calling and lead generation targets.
- Coordinate with the sales team to ensure timely follow-ups and customer engagement.
- Prepare daily call reports and MIS for management review.
Required Skills
- Excellent verbal and written communication skills.
- Professional appearance and customer-centric attitude.
- Strong organizational and multitasking abilities.
- Good interpersonal and coordination skills.
- Ability to work independently and maintain confidentiality.
Preferred Qualifications
- Bachelor's degree in any discipline.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
