Job Title: Opsramp
City: Mysore
State/Province: Karnataka
Posting Start Date: 8/24/26
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Preferred Location : Mysore/Ahemdabad
Total years of experience: 6 years to 10 years
Role Summary
OpsRamp Lead Administartor will be responsible for the deployment, administration, maintenance, and optimization of the OpsRamp observability platform. The role involves onboarding infrastructure and application components, configuring monitoring solutions, integrating with ITSM tools, and ensuring platform reliability to support enterprise IT operations.
Key Responsibilities
Install, configure, administer, and maintain the OpsRamp platform, gateways, and agents.
Discover, onboard, and manage monitoring for servers, network devices, cloud resources, storage systems, databases, and applications.
Configure monitoring policies, thresholds, alert rules, and escalation policies to ensure proactive incident detection.
Develop and maintain dashboards, reports, service maps, and network topology views.
Administer user accounts, roles, permissions, and Role-Based Access Control (RBAC).
Configure notification channels, including email and collaboration tools.
Integrate OpsRamp with ITSM platforms such as ServiceNow.
Configure event correlation, alert suppression, automation workflows, and remediation actions.
Implement and manage Synthetic Monitoring, SNMP, API, SSH, and cloud-native monitoring solutions.
Perform platform upgrades, health checks, backup management, and troubleshooting activities.
Generate and analyze availability, capacity, SLA, and performance reports.
Support Incident, Problem, Change, and Service Request Management processes.
Collaborate with infrastructure, network, cloud, and application teams to ensure effective monitoring coverage and operational excellence.
Required Skills & Experience
4-6 years of hands-on experience with OpsRamp or similar Observability/Monitoring platforms.
Strong expertise in OpsRamp administration, monitoring configuration, and troubleshooting.
Experience integrating OpsRamp with ServiceNow and other ITSM platforms.
Good understanding of IT infrastructure components, including:
Windows and Linux Servers
Network Devices (Switches, Routers, Firewalls)
Cloud Platforms (Azure, AWS, GCP)
Storage and Database Technologies
Knowledge of monitoring protocols such as SNMP, WMI, SSH, API, and Syslog.
Experience in event management, alert correlation, and automation workflows.
Strong analytical and troubleshooting skills.
Excellent communication and stakeholder management abilities
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Mandatory Skills: MF Monitoring Tools .
Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
